Refund policy

Soul Surf Wax Return & Exchange Policy

At Soul Surf Wax, we take pride in crafting premium surf wax and merchandise for the wave riders who live the soul surf lifestyle.

Wax Products

Due to the nature of our product, all wax sales are final. We do not accept returns or exchanges on wax once it has left our hands — this ensures the highest quality and hygiene standards for every surfer.

Merchandise Exchanges

If you ordered apparel or other Soul Surf Wax merchandise and it’s not quite right, don’t worry — we’ve got you covered.
We’re happy to offer exchanges for merchandise items in their original, unused condition within 14 days of delivery.

Our Promise

If we made a mistake with your order — wrong item, wrong size, or damaged on arrival — we’ll make it right. Just reach out to our team at support@soulsurfwax.com with your order number and a quick note about the issue, and we’ll take care of you.

Thank you for supporting Soul Surf Wax — made for surfers, by surfers.